Megan Lee is the Senior Advisor of Culture and Engagement at Southwest Airlines. The Culture and Engagement team strives create an environment where all Employees feel heard, recognized, celebrated, and supported through every step of their experience. In her role, Megan leads a variety of cross-functional projects for the Company and the department, including most notably the recent launch of The Colleen C. Barrett Institute for Cultural Excellence and Customer Service.
A 21-year veteran of Southwest, Megan has held previous roles in Southwest’s Marketing and Communication & Outreach departments. Most recently, she spent 12 years as a the Senior Manager of Community Outreach where she helped lead the overall vision and implementation of Southwest’s successful charitable investment activities through the Southwest Airlines Foundation and community programs such as Adopt a Pilot, Medical Transportation Grant Program, and Southwest’s own industry-leading upcycling initiative: Repurpose with Purpose. Megan is motivated by her passion for two things: serving the community and serving the Employees of Southwest Airlines, and believes that the hearts of our incredible people are the secret to Southwest’s unmatched success.
Megan is a graduate of Texas A&M University and holds a Certified Corporate Responsibility Executive (CCRE) designation from the University of Notre Dame and ACCP. She is also a graduate of the University of California, Berkeley Haas School of Business Executive Leadership Program. An avid runner, cheer mom, dog lover, and wannabe yogi, she lives in Frisco, TX with her daughter, Madeline and their two pets.