Community Conversation with Southwest Airlines

Wednesday, July 14, 2021 

Time flies when you’re democratizing the skies. Since 1971, Southwest’s purpose has been to connect People to what’s important in their lives and give them the freedom to fly through friendly, reliable, and low-cost air travel.

Southwest is one of the most honored airlines in the world, known for a triple bottom line approach that contributes to the carrier’s performance and productivity, the importance of its People and the communities they serve, and an overall commitment to efficiency and the planet.

Laura Nieto and Megan Lee looked back on 50 years of upholding that purpose and shared insights into building and sustaining the organization’s legendary culture as well as how the company has connected people and championed communities. Whether in the air or on the ground, Southwest believes community is more than a place – it’s at the heart of what brings people together.